Support
Need help with an oddbits app? Email hello@oddbits.ai. A person reads every message.
What to include
- The name of the app
- Your device and its software version, such as iPhone on iOS 26 or Chrome on Windows
- What happened, and a screenshot if you can
Purchases and subscriptions
Refunds and subscriptions are handled by whoever took your payment. Find where you bought the app:
App Store (iPhone, iPad, Mac)
Apple handles these payments. Request a refund at reportaproblem.apple.com. To cancel a subscription on iPhone or iPad, open Settings, tap your name, then tap Subscriptions. On a Mac, see Apple's guide.
Google Play (Android)
Google handles these payments. Request a refund from your Google Play order history. To cancel a subscription, open your Google Play subscriptions, choose the subscription, then tap Cancel subscription.
On the web
If you paid us directly, for example on our website, email hello@oddbits.ai about refunds or subscriptions and we'll sort it out.
Your data
How do I delete my data?
Use the delete option in the app if it has one, or email us from the address you use with the app. We'll delete your data and confirm when it's done. See our privacy policy for details.